Contact Us

Medical Queries:

We cannot discuss your medical questions via email or phone. You can only discuss medical issues through your secure patient record after you complete a consultation.

To access your records log into, this functionality is currently unavailable through the app.

Technical queries:

If you are having technical problems with the CareOnCall Website or Application, please contact 01 531 0742 or email

Membership queries:

For queries about your policy or membership, scheme please contact laya healthcare directly on LoCall 021 202 2000 or email